Frequently Asked Questions
Everything you need to know about your Avatar Merch experience.
What is the typical shipping time for my order?
Standard shipping usually takes 5-7 business days for domestic orders. International shipping can take between 10-21 business days depending on your location and customs processing.
How do I ensure I choose the right size?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our chart to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
Are the materials used in your clothing sustainable?
Avatar Merch is committed to quality and ethics. Many of our collections feature 100% organic cotton and recycled polyester to minimize our environmental footprint.
How should I care for my printed apparel?
To preserve the life of the prints, we recommend machine washing cold, inside out, with like colors. Tumble dry on low or hang dry for the best results.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.